When you pick a plan it is not guaranteed that you have to keep this plan right away until you talk with a Representative. You can pick times like 5 minutes, 10 minutes, 15 minutes, 30 minutes, 45 minutes, and 1 hour appointments. When you pick the lesser time for five minutes, that means you could be in a rush or have a lot of busy schedules for a while. Five minute sessions is not recommended for our 6 month plan, or the one month plan. The day plan is perfect for this choice though. Regular appointment times are usually considered 10 minutes, 15 minutes, 30 minutes, and 45 minutes. The 1 hour plan is considered a special plan, because you may need more special attention applied to your services. When you ask for two hours or more we have to consider this as a needs basis service. That means that you have more involvement with L & T Services than others. If you plan to make these kind of appointments you will have to be serious about it and tend to your appointments for the most part to these sessions. It is important that you don't play around as someone else could be seen on these times. If you pay in advance and something comes up you will need to write us a letter in your hand writing or you may have it typed up, and bring in proof of the reason or reasons that you couldn't follow-up with your appointment and then reschedule. For online just send an email or fill out the contact form to let us know why. Look at Privacy Policy and Terms And Conditions. Also, if you need more answers look at the Facts Page, anything else can be asked at your appointment. Talk with a Representative if you would like a refund. ( Someone should call you and confirm your Appointment.) Invoices are sent via email on a Secure Server And Secure Payments Connection which is with Pay Pal or you can purchace directly on the Price and Plans page or elsewhere on this website.